Privacy Policy

Last updated: June 2026

1. Information We Collect

When you place an order at FZ Online Store (FZonlinestore.pk), we collect the following information:

• Full name, phone number, and WhatsApp number
• Email address (if provided)
• Delivery address including city, province, and landmarks
• Order details and payment method preference

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Contact you for order confirmation via WhatsApp or phone
• Send delivery updates and tracking information
• Improve our products and services
• Provide customer support

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your delivery details with our courier partners solely for the purpose of delivering your order.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your order data is stored securely on our servers.

5. Cookies

Our website may use cookies to enhance your browsing experience. These cookies help us remember your cart items and preferences.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

If you have questions about this privacy policy, please contact us:

• WhatsApp:
• Email: support@fzonlinestore.pk